Privacy Policy

Last update : January 22, 2010

Bonjour,

This is the policy of ONE DROP on the protection of personal information (our "Privacy Policy"). This Privacy Policy is based, in accordance with the applicable provisions, on a law in Canada, where the organization's Headquarters are located. This law is called the Personal Information Protection and Electronic Documents Act.

Important: Please take the time to read this document to learn more about our information practices, including the type of information we may gather, how and for what purposes such information is used, to whom the information is disclosed, how it is safeguarded and how you can access your personal information in our possession.

ONE DROP reserves the right to modify this Privacy Policy to adapt it to any technological or legal change, or simply to adjust it to reflect changes made to our website. All updates of our Privacy Policy will be posted on this page. By continuing to use this website after we post any changes, you are consenting to our use of your information as provided in the modified Privacy Policy.

Privacy Policy
We take your privacy seriously. However, when you use our website, you also have responsibilities which are outlined in our Terms and Conditions section of our website. We recommend that you consult these Terms and Conditions prior to using our website in order to inform yourself of your obligations.

What information we may collect
With your consent, we may collect certain of your personal information through our website, including your name, postal address, telephone number and e-mail address.

We also gather certain electronic information, which is generated by your computer when you interact with our website.

Why we collect personal information
Amongst other things, ONE DROP collects personal and electronic information for some of the following reasons:

  • To provide you with the most recent information about ONE DROP, including its projects, activities and the latest information in respect of the water crisis.
  • To provide you with tax receipts, when applicable, relating to donations to ONE DROP.
  • In order to better understand the way ONE DROP's website is used, thereby improving the quality of the information contained therein and the manner of accessing it.

How we collect personal information
We receive and may store any information you enter on our website. For example, we collect information you provide when you register with us, send us an e-mail or call us or when you make a donation. For security reasons, please note that ONE DROP has mandated PayPal electronic payment solution to conclude your donation. Therefore, all personal information, other than your credit card or other confidential information related to your method of payment, collected for the donation process through Paypay will be transferred to ONE DROP who shall be responsible to issue the appropriate tax receipts in accordance with the applicable legislation.

We wish to remind you that any of the above information you provide us with is on a voluntary basis.

How we collect electronic information
When you visit certain pages of our website, our servers send "cookies". Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your web browser. Our servers also record your IP address (IP stands for Internet Protocol, a number that locates you in cyberspace) and the web pages you have visited. Such electronic personal information is transmitted to us automatically.

Cookies are saved, for a limited period of time, on your computer's hard drive. To learn more about cookies, check the frequently asked questions section of the Cookie Central site.

Cookies enable us to retain certain important information about your use of our website, including the date of your last visit to the website, the pages you visit, the files you download and the type of browser you use. Overall, Cookies help us to determine the number of people who visit our website and the frequency of these visits. They also allow us to personalize content and keep you informed about the development of ONE DROP's activities. This way, we can improve our website.

If you do not want to receive cookies, the "help" function on the toolbar on most web browsers will instruct you on how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive new cookies and how to disable cookies altogether.

You may also consult the appropriate section of the DoubleClick site.

Important: if you refuse all cookies, you will not be able to use the services that require registration. Moreover, you will not be able to take full advantage of our website, since certain features will not be accessible.

How we use, communicate and save your personal information
We use personal information collected through our website to respond to your requests for certain services (for example, a registration to our News-Letter) and to send you specific information about ONE DROP.

We maintain your personal information only for as long as is it is necessary or useful, or as required by the Personal Information Protection Electronic Documents Act.

We may use your IP address and your e-mail address for a variety of purposes, including:

  • to estimate the number of web surfers in certain countries or regions of the world that visit our website;
  • to fix Internet service problems pointed out by our users or by our information technologies supervisors; or
  • to send you information and updates about ONE DROP's activities .

Your personal information will not be shared with anyone without your consent, save in the event your behavior on our website violates our Terms and Conditions and for the following exception:

  • To governmental agencies in order to satisfy regulatory or legal requirements.

Hyperlinks on our website
Our website also includes hyperlinks to companies and organizations that are independent from ONE DROP. We are not responsible for the policies of these websites, including regarding protection of personal information. We suggest that you read the policies of these websites before you use them.

Children under the age of 13
To access the page of our website where we may collect personal information, you must be at least 13 years of age. We ask that parents of children of less than 13 years of age who wish to access such page accompany their children and make sure that they do not fill out our online forms. ONE DROP recognizes the importance of protecting the privacy of children. We are committed to protecting children's privacy on the Internet. We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian Contact Us and we will delete the information about the child from our files.

Management of your personal information
Your information is managed by ONE DROP's Executive Management in Montreal, Province of Quebec, Canada. You may contact them at any time. A representative of ONE DROP may also contact you to verify and correct, if necessary, the personal information you have provided.

You may Contact Us to request access to personal information we hold about you. Your request may be accepted or denied on the basis of any applicable laws. Also, if you wish that we discontinue the use of your personal information, please Contact Us.

Our Privacy Policy is subject to the Terms and Conditions of the ONE DROP website.

All modifications to our personal information protection Privacy Policy will be indicated on this page. If you have any questions regarding our Privacy Policy, feel free to contact us.


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